At Boxer Property, we take great pride in our approach to customer service. The resources contained on this page can assist you with answers to many questions that we receive everyday from our customers and prospective customers.
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General Information and Payment Portal access
Monday – Friday, 7am-6pm; Saturday, 7am-2pm; Sundays CLOSED. See the “Building Information” video for more details.
If you chose to use janitorial services during your Lease signing, the janitorial service should be vacuuming and emptying trash in your suite 5 nights a week. If you need to speak with the Property manager or Leasing Agent regarding the janitorial service, please place a request using the Tenant Center. For more information, please see the “Building Information” video.
If you have forgotten your password, click on the Forgot Password link on the login screen. If you know your password and want to change it, go to the User Profile screen within the Portal. Refer to the Password section of the Tenant Portal Guide for details.
We recommend all tenants use the Payment Portal to easily set up their account information, pay rent, and view billing statements. See the “Using the Payment Portal“ for more details.
Once logged in to the Payment Portal, click on the “My Accounts” tab which will show ledger and any current and past due charges.
Once logged in to the Payment Portal, click on the “Lease Documents” tab to view and print billing statements. This section does not contain your signed lease agreement.
The Payment Portal can be accessed on Internet Explorer, Microsoft Edge, Google Chrome, or Mozilla Firefox. We recommend using Google Chrome or Firefox.
Clear your cache and cookies using the appropriate steps indicated for your web browser. Once these are cleared, open a new browser window and try again.
As of recently, Boxer Property now accepts credit card payments in most markets. See “Using the Payment Portal” video for more information.